ESA Open Invitation to Tender: 1-11509
Open Date: 26/10/2022 11:06 CEST
Closing Date: 08/12/2022 13:00 CEST

ESOC is the Operations Centre of the European Space Agency. The smooth running of ESA Missions and Operations, either LEOPs or routine operations, is identified at ESOC as being the main demand of ESOC key customer, the Directorate of Operations. This demand can only be fulfilled by a reliable and interruptible delivery of electrical power and air conditioning to ESOC Missions and Operations infrastructures, located in ESOC Satellite Control Rooms, Data Centres and Wiring Centres. Furthermore, the maturity level of incident management, contingency procedures and business continuity shall be appropriate to minimize the impact of utility outages on ESOC's core business.The desired core competency of the future Service Supplier(s) for ESOC shall be Hard- and Soft-Services. It shall demonstrate successful experiences in delivering FM services in Operations Centers sites. The operation of an owned Incident Management Centre including an incident response team would be a desired asset.ESOC users require a high quality of general Services and aclean modern working environment.ESOC EFM is looking for two service suppliers (one for Hard Services and one General Services). Delivering both services from one supplier is also possible

Directorate: Directorate of Internal Services
Estabilishment: ESOC
ECOS Required: No
Classified: No
Price Range: > 500 KEURO
Authorised Contact Person: Anne Maria Hurtz
Initiating Service: HIF-EC
IP Measure: N/A
Prog. Reference: N/A - N/A Fund
Tender Type: Open Competition
Open To Tenderers From: AT+BE+CH+CZ+DE+DK+EE+GR+ES+FI+FR+GB+HU+IE+IT+LU+NL+NO+PL+PT+RO+SE+SI
Technology Keywords: 26-OTHERS
Products Keywords: 5-Non Space Procurement/Services